Should you be running a salon, then, you understand that the time is precious for the customer. Despite the lengthy conversations done at salons, the customers do not have all the time to be there. They deserve timely and professional services from you. There is something that you can do to improve the management of your small business. A creative business gives you the satisfaction of offering unique services to your customer. A salon booking software is a great tool that brings host of advantages for your business. Here are four things that warrant your attention if you are to get the best software.
Online booking facility is the first thing to look at. Which is the mode of customer booking that you have today? Is it through the telephone call or just walk in? Customers will use the online booking software to place appointment from whichever the place they are. As such, they will arrive at the salon in time that you have selected for them. This gives them ample time to prepare and choose a haircut that they choose. They will do this on the user interface of the software which allows for cut selection.
Another great asset for the salon booking software is the customer management tool. As far as the customer’s relationship is considered, this tool is very important. IPerhaps, you know your customers very well. There is, however, need to go beyond knowing them. Build long term relationship where you make them feel valued. An example is sending congrats messages during their anniversary. When there is any holiday, send them a happy holiday message. Have a loyalty system for the frequent customers. Send a coupon message to a customer whom you have not seem for time and this might bring her back.
The health status of your business deserves a thought. As such, you need a salon booking software that feature the reports and data analysis tools This tool will give you the data on how your business financial status are are. It prepares the reports on the money spent to buy stock and promotion and value obtained from the same stock and promotions. you are also able to see the time you take a specific hairstyle.
The inventory management module is set to give you real time statistics on the stock. You will be notified when the stocks reaches the reorder level and you can take the right action. This is a great way of ensuring that are stocked at any time and you do not frustrate your customers by failing to have the items they require.